Thank you for visiting Fishtail Loan Professionals Website. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services and interact with our website.
We may collect various types of personal information to provide you with our mortgage brokerage services and improve your experience. The types of personal information we collect include, but are not limited to:
Contact Information: Name, address, email address, phone number, and other relevant contact details.
Financial Information: Income, credit history, assets, liabilities, and other financial details required for mortgage applications.
Identification Information: Government-issued IDs, social security numbers, and other identification documents.
Property Information: Details about the property you are interested in, its value, and other related information.
Communication Information: Records of your communications with us, including emails, phone calls, and chat conversations.
Usage Information: Information about how you use our website, including IP address, browser type, pages viewed, and session duration.
We use the collected information for various purposes, including:
Providing Services: To process mortgage applications, assess eligibility, and offer suitable mortgage options.
Communication: To respond to your inquiries, provide updates on your application, and send relevant information.
Compliance: To meet legal and regulatory requirements related to mortgage lending and financial services.
Improving Services: To analyze usage patterns, enhance our website, and customize our services based on user preferences.
Marketing: With your consent, to send you promotional materials, newsletters, and other marketing communications.
Security: To protect against fraudulent or unauthorized activities and ensure the security of our services.
We may share your personal information with third parties, including:
Lenders: Sharing necessary information with mortgage lenders to facilitate the mortgage application process.
Service Providers: Engaging third-party service providers to assist us with operations, such as IT services and customer support.
Legal Compliance: Disclosing information as required by law, regulation, or legal process.
Business Transfers: In case of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new entity.
You can choose not to provide certain information, but this might limit our ability to provide certain services.
You can opt out of receiving marketing communications from us.
You can access, correct, or delete your personal information by contacting us.
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites, so we encourage you to review their respective privacy policies.
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from individuals in this age group.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any material changes via email or by prominently posting a notice on our website.
If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at 682-503-4061.
By using our services, you agree to the terms outlined in this Privacy Policy.